Refund Policies
Crescent Dance Collective strives to provide a rewarding, accessible experience for all students. To ensure the sustainability of CDC’s classes while accommodating students’ needs, CDC implements the following refund policies:
Series Classes
1. Full Refunds
A full refund for a class series will only be issued if the request is made at least one week prior to the start of the series.
2. Partial Refunds
If a refund request is made less than one week before the series starts but before the first class, a 50% refund will be issued. Refunds will not be issued after the first class.
3. Credit Transfers
If after the first class you are unable to continue a series due to emergency circumstances and the series has at least two classes left, you may transfer your remaining credit to the next scheduled series of the same level or apply it toward private lessons. (This does not apply if you miss a class and continue to attend the series after that.) You must request a credit transfer no later than two weeks before the final class of the series to be eligible for a credit transfer.
4. Make-Up Classes
If a class needs to be canceled (for inclement weather, instructor illness, etc.), it will be rescheduled as a make-up class. Otherwise, make-up classes are not available; however, each series class includes a review of the content covered in the previous class, so students are encouraged to continue to attend the series even if they miss a class. Alternatively, make-up classes can be scheduled as private lessons if desired.
Drop-In Classes
5. Drop-In Refunds
A full refund for a drop-in will only be issued if the request is made at least one week prior to the start of the class. Refunds will not be issued for no-shows or requests made after one week prior to the class. Credit transfers are not available for drop-ins.
Dance-Along and Demo Classes
6. Dance-Along and Demo Class Refunds
A full refund for a dance-along or demo class will only be issued if the request is made at least one week prior to the start of the class. Refunds will not be issued for no-shows or requests made after one week prior to the class.
7. Dance-Along and Demo Class Credit Transfers
If you are unable to attend a dance-along or demo class you registered for and you notify us 24 hours prior to the start of class, you may transfer your credit to a future dance-along or demo class (whichever you signed up for) scheduled within the next six months. After six months, we cannot honor such credit transfers.
Crescent Dance Collective is committed to delivering high-quality dance instruction. Due to the costs associated with renting class space and the time invested in instruction, CDC is unable to offer refunds and credit transfers outside these policies.
Thank you for your understanding and support. I look forward to dancing with you and helping you achieve your dance goals.